Refund Policy

Returns
Return & Exchange due to (size and style issues) can be done within 48 hours from the time of delivery for all online orders.

To be eligible for a return, tags should be intact & product must be unused and in the same condition that you received it. It must also be in the original packaging.

Altered garments will not be exchanged or refunded.

Note: The pieces sold during sale will not be returned/exchanged/refunded

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (depending on the bank).

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at team@shrinkhla.in

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at team@shrinkhla.in and follow the instructions sent by our team.

Shipping
Costs of shipping are borne by the Company only for the first exchange request. Subsequent exchange requests do not carry any such adjustment.

In case there are multiple exchanges, customer has to bear the subsequent costs of reverse pick and delivery i.e. INR (200)

"Multiple exchanges" refers to multiple requests for exchange of product(s) (even if the products were purchased in one single order)